We’re here to help you find your perfect boots
Our team are standing by to answer any questions you may have. We’re looking forward to connecting with you!
The fastest way to get in touch is our virtual assist. It's located in the bottom right hand corner of your screen.
Ask us about:
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Sizing Advice
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Changing or Canceling your order
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Delivery, Returns and Exchanges
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Cleaning Advice
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Out of Stock Products
If our assistant can't help you will be automatically directed to a human via email!
We love hearing from you! If you’d prefer to reach us by phone, we're here to provide the best advice and assist with any enquiry.
Christmas Opening times 🎄🎁
Our office will be closed from 24th December to 2nd January, so any orders placed during this time will be processed when we reopen.
We want you to absolutely adore your new boots, so we offer expert size and fit advice to guide you towards the perfect match.
But don't worry! If your gorgeous boots arrive and don't fit just right, simply use the free returns label provided.
Once they are worn outside they are non returnable and we can't accept responsibility for how they fit you and size selection. So please make double sure the boots are a great fit before keeping them!
Our small team is completely dedicated to handling your request however unfortunately we are not available on weekends and bank holidays.
5 STAR SERVICE
A different way of doing things
This family company believes that trust and loyalty are earned. That's why when you become our customer we do our very best to earn yours. We care about your experience, we want you to come back time and time again and we want you to feel part of our community. Because we definitely see you as the most important part of ours!
Subscribe to join the family:
WORCESTER SHOWROOM
We can't wait to meet you! Our showroom visitors get to take advantage of trying all our Bareback Footwear and one of our experts to guide you through the range. If you are visiting planning to get measured up for our bespoke riding footwear? Please call ahead to make sure our specialists have availability. See you soon :)